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Customer Contact

Capital City Luggage Ltd.

1337 Wellington St West

Ottawa Ontario


Tel: 613-725-3313

repairs/warranties: [email protected]

order inquiries or general inquiries: [email protected]

COVID-19 Hours- online we are open for support Mon-Fri 9-6 by email [email protected] If you wish to place an order online and are having trouble please email. 

Store is presently open from 10 a.m.-5 p.m. Tuesday- Saturday.

We are only open for:

Online order pickup

Repair/Replacement pickup

Repair Drop off 

Hours: Monday-Friday 9:00 am- 6:00 pm (COVID-19 see above)

Saturday 9:00 am- 5:00 pm (COVID-19 hours see above)

Sunday Closed (Open Sundays In December Until Christmas)

Closed: Christmas Day, Boxing Day, New Years Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Holiday, Labour Day and Thanksgiving Day. Open Rememberance Day 12:30-Close (reduced hours on Christmas Eve and New Years Eve)


No Soliciting.