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Customer Contact

Capital City Luggage Ltd.

1337 Wellington St West

Ottawa Ontario


Tel: 613-725-3313

repairs/warranties: [email protected]

order inquiries or general inquiries: [email protected]

COVID-19 Hours- online we are open for support Mon-Fri 9-6 by email [email protected] If you wish to place an order online and are having trouble please email. 

Store is presently open from 10 a.m.-5 p.m. Tuesday- Saturday.

We are only open for:

Online order pickup

Repair/Replacement pickup

Repair Drop off 

Hours: Monday-Friday 9:00 am- 6:00 pm (COVID-19 see above)

Saturday 9:00 am- 5:00 pm (COVID-19 hours see above)

Sunday Closed (Open Sundays In December Until Christmas)

Closed: Christmas Day, Boxing Day, New Years Day, Family Day, Good Friday, Victoria Day, Canada Day, Civic Holiday, Labour Day Thanksgiving Day and Rememberance Day (reduced hours on Christmas Eve and New Years Eve)


No Soliciting.