Shipping & returns


For Delivery: All orders placed must be shipped to the billing address. We do not drop ship.

Free Shipping is available on purchases over $100.00

Shipping Policy:

Capital City Luggage Ltd. does not guarantee delivery times and does not accept responsibility for late packages. Capital City Luggage Ltd. ships most orders within 2 – 4 business days of confirmation of order payment. Customers will be contacted in the case of delayed shipping of their order.
The customer is responsible for any charges or penalties that result from incorrect address information submitted by the customer.
On regular purchases, standard shipping charges apply. Contact directly for express or next day shipping. Where FREE shipping applies, the customer will be charged only the difference between Standard shipping and the Express option.

Currently, offers shipping only in Canada.

Standard Delivery:
Most merchandise can be delivered by package carriers such as Canada Post, Purolator, FedEx and UPS (United Parcel Service). These carriers deliver your merchandise directly to your door. Our preference is Priority post.

Currently we do not deliver to P.O. boxes and to a few geographic areas within Canada. We plan to expand our delivery service to more areas in the future.

Please make sure that your full name, address, including postal code and telephone number.

Requests for express shipping can be made by telephone at 613-725-3313 or in the “Comments Box” when order is placed. Capital City Luggage Ltd. will then call the customer with a shipping cost estimate for customer approval.

There will be charges for product that has been returned to sender.

There may be additional charges. email for details.